How to Check Oopbuy QC Photos Before Shipping.

1. Know which photographs you are looking at

Seller photographs describe a listing. Historical QC photographs may show somebody else’s purchase, and your order’s warehouse photographs show the item recorded for your order. Those are different kinds of evidence. Our product cards use catalogue images; displaying one here does not mean we inspected or received that product.

Open the order or warehouse record and match the photographs to the item reference, selected variant and date. If the record contains several similar pieces, compare each one separately. Do not reuse another customer’s favourable result as approval for your own parcel.

2. Check identity before small details

Start with the most consequential questions: is it the product you ordered, in the requested colour and size, and is the expected quantity present? Read any warehouse warning rather than assuming that a photo means the item has passed every check.

Compare the complete item with the listing and your saved notes. Look for obvious damage, stains, missing components or an inconsistent pair. Lighting and camera settings can affect colour, so ask for clarification when the visible difference would change your decision.

• Shoes: compare both shoes, size labels, soles and obvious left/right differences.
• Clothing: compare the selected size, overall shape, visible seams and any requested measurements.
• Bags: review straps, handles, closures and the parts you will use most.
• Audio products: verify the model, included components and visible condition; a photograph does not demonstrate sound or battery performance.

3. Read measurements with their method

If a size question remains, specify the measurement you need and how to take it. For a hoodie, a flat chest width and body length answer different questions. Ask whether the garment was laid flat and whether the number describes one side or a full circumference.

Compare like with like against a garment you already own. A ruler photograph with no clear start and end points may not settle a fit question. Our category guides explain measurement questions for shoes, tops and trousers; use those to make a focused request.

4. Ask a question that can be answered

A useful request identifies the item, the concern and the exact view or measurement needed. For example: “Please show the zipper fully open and closed on this hoodie” is more actionable than “Is the quality good?” Check the service price and availability before requesting additional work.

Keep the item in the relevant review stage while you clarify a problem. Read the current return or exchange conditions and ask the agent which options remain available for that specific order. This checklist does not establish a universal return window or promise a refund.

5. Make a decision within the evidence

Photographs can help identify visible mismatches; they cannot establish authenticity, exact composition, long-term durability or safe electrical performance. A neat-looking logo or a positive community comment is not a product certification.

Record your decision and any unresolved issue before adding the item to a parcel. If a concern is central to whether you want the product and cannot be answered, do not treat the missing information as a positive result. Review the rest of your items individually rather than approving a whole group from one good photograph.

Common questions